Returns & Exchanges

At Brow Code, we want you to be completely satisfied with your professional brow supplies and cosmetics. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Ensure the products are securely packed in their original, unopened condition to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return shipping label or use a trackable shipping service to send your items back to our warehouse.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.